
Ehobbytools
Ehobbytools Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ehobbytools has 2.1 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Low prices, Nice stuff being sold, Product selection.
Cons: Customer service, Broken merchandise, Fire hazard i received and the poor ciustomer service.Recent recommendations regarding this business are as follows: "Great company, products and pricing. Customer service is outstanding!", "Great company, excellent products, pricing and outstanding customer service!", "YouTube is there any place you can find to fix these things", "Before you but I wanna make sure you know where to fix him because it’s impossible to find a place to fix them", "DO NOT ORDER FROM THIS COMPANY".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ehobbytools has 2.1 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Low prices, Nice stuff being sold, Product selection.
Cons: Customer service, Broken merchandise, Fire hazard i received and the poor ciustomer service.Recent recommendations regarding this business are as follows: "Great company, products and pricing. Customer service is outstanding!", "Great company, excellent products, pricing and outstanding customer service!", "YouTube is there any place you can find to fix these things", "Before you but I wanna make sure you know where to fix him because it’s impossible to find a place to fix them", "DO NOT ORDER FROM THIS COMPANY".
Most users want Ehobbytools to offer a solution to their issues.
Review authors value the most Privacy and Data Security and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
























Talk with customer service
User's recommendation: Great company, products and pricing. Customer service is outstanding!
Talk with customer service
User's recommendation: Great company, excellent products, pricing and outstanding customer service!
Use sell the stuff but just have no way to fix it and that’s a shame I had to go on the YouTube to figure out how to fix some thing if he’s going to sell it then use are they have someway to fix it
- Nice stuff being sold
- No place to fix it
Preferred solution: Someplace to be able to fix my stuff
User's recommendation: YouTube is there any place you can find to fix these things
Charging me for shipping for a return
User's recommendation: DO NOT ORDER FROM THIS COMPANY
Item broken
User's recommendation: Before you but I wanna make sure you know where to fix him because it’s impossible to find a place to fix them
Delivered defective merchandise
I would highly recommend not buying from this merchant. I had ordered approximately 5 to 6 different Lemax items from this company and they all came out to me damaged.
- adapter was not working so item would not light up .
I emailed them & they told me t replace t adapter . when they should of shipped me one that works
- other ones had broken pieces , wire exposed , & the lights &sounds made very very loud knocking noises
When I emailed them they were very rude & disrespectful . I had a very very hard time getting my money back . They tried charging me restocking fees of almost 1/2 the cost of t item .
I had proof that t items were damaged upon delivery with pictures I took BEFORE sending back . They tried stating that I had damaged the item & tried returning it. There are many other Companies that sell Lemax in t US besides this awful Co .
Try going online & u can easily find these other Co . eHobbyTools is very unprofessional & unethical
Preferred solution: Apology
User's recommendation: Do NOT purchase anything h fr this Co
20% of Lemax orders damaged or missing piece's
- Low prices
- Poor communication
- Broken merchandise
- No customer service
Preferred solution: Let the company propose a solution
User's recommendation: Go elsewhere
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Verified ReviewerUnsatisfied Customer
After several attempts and "losing" the call I finally spoke to Dave and he was aggressive and all around nasty. He said things to me that are so disrespectful and in my 40 years I have never been spoken to like that by a customer service rep, employee, no one. I...
The package was 30-45 mins from my house.
I have been reading reviews and apparntly on top of other thiings they don't take critisism very well. DDo
- Shipping
- Professionalism
- Customer service
Preferred solution: Full refund
User's recommendation: Do not buy
Terrible customer service
Preferred solution: Let the company propose a solution
Damaged product
Company contacted after negative review on their facebook page which they deleted.Because I did not take their insurance they would refund me 3.00 out of 7.99. I received my very last order from them yesterday and all three of the packages of 5 figurines had broken figurines in them for a total of 31.96.
If I could have cancelled this order I would have.
Done, done, done. I have found a company in Canada with cheaper prices, amazing customer service and they have all of the Lemax products way before EHobby.
- Customer service
Preferred solution: Let the company propose a solution
Terrible customer service if at all!!
Preferred solution: Deliver product or service ordered
Kind of Rude Folk
- Product selection
- Customer service
- Quality control
Preferred solution: Deliver product or service ordered
Lemax figurine information
- Customer service
- Never e-mailed me regarding my question
Preferred solution: Have customer service answer question within 24 hours
E-commerce Talks
Terrible refund/credit policy and customer service
Terrible
I had no problems last year but...
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Put on your boots it's (BS) getting deep.
Thanks for this I almost ordered from here. Going elsewhere now!
Good luck with that apology because you'll never get it from them. They could care less and they really have no business being a distributor for Lemax. It's obviously Lemax has ehobbytools as distributors for the money and they don't care about their customers, either company.